Client Call Centre

If you encounter a problem with Pictet Connect or our Wealth application, please contact our Client Call Centre to receive assistance by phone or to arrange for one of our technicians to come to your home or office.

Our team of professionals will take your call Monday to Friday from 8:00 am to 7:00 pm (Geneva time) on 00800 1805 1805.

If you cannot dial our toll-free number in Switzerland, you can call us at a reduced rate using the number indicated below in the country where you are located.

If your location is not listed, or if you have trouble dialling, please call us directly on +41 (0)58 323 4567 at normal international rates.

 

Please note that an additional rate could be charged if you call from a hotel or payphone or use a prepaid card.

Contact our professionals

Need help?

If you cannot reach us by telephone, please use the following email address.

Email Client Call Centre

 
 
 Europe Dial Mobile Payphone
Austria 00 800 1805 1805 YES YES
Belgium 00 800 1805 1805 NO YES
Cyprus 00 800 1805 1805 NO YES
Denmark 00 800 1805 1805 YES YES
Finland 99 0800 1805 1805 YES NO
France 00 800 1805 1805 YES YES
Germany 00 800 1805 1805 YES YES
Greece 00 800 4112 871 032 NO NO
Hungary 00 800 1805 1805 YES YES
Ireland 00 800 1805 1805 YES YES
Israel 00 800 1805 1805 YES YES
Lichtenstein 00 800 1805 1805 YES YES
Luxembourg 00 800 1805 1805 NO YES
Monaco 800 93 216 NO NO
Netherlands 00 800 1805 1805 YES YES
Norway 00 800 1805 1805 YES YES
Poland 00 800 1805 1805 YES YES
Portugal 00 800 1805 1805 NO YES
Russia 810 800 2025 1041 NO NO
Slovenia 00 800 1805 1805 NO YES
Slovakia 00 800 1805 1805 NO YES
Spain 00 800 1805 1805 YES YES
Sweden 00 800 1805 1805 YES YES
Switzerland 00 800 1805 1805 YES YES
United Kingdom 00 800 1805 1805 YES YES
 Americas Dial Mobile Payphone
Argentina 00 800 1805 1805 YES YES
Brazil 00 800 1805 1805 YES YES
Canada 011 800 1805 1805 YES NO
Peru 00 800 1805 1805 NO YES
USA 011 800 1805 1805 NO NO
 Africa Dial Mobile Payphone
South Africa 00 800 1805 1805 YES YES
 Asia, Oceania Dial Mobile Payphone
Australia 00 800 1805 1805 YES YES
China 00 800 1805 1805 NO NO
Hong Kong 001 800 1805 1805 YES YES
Japan 010 800 1805 1805 YES YES
New Zealand 00 800 1805 1805 YES YES
Philippines 1 800 14110017 NO NO
Singapore 001 800 1805 1805 YES YES
South Korea 001 800 1805 1805 YES YES
Thailand 001 800 1805 1805 YES NO
Taiwan 001 800 1805 1805 YES YES

 

If your location is not listed, or if you have trouble dialling, please call us directly on +41 (0)58 323 4567 at normal international rates. Please note that an additional rate could be charged if you call from a hotel or payphone or use a prepaid card.